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Baker Ray E Heating Plumbing & Cooling

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Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Boiler Repair & Cleaning

5080 Wilfong Rd, Memphis, TN 38134

901-385-7529

CLOSED NOW: 
Today: 8:00 am - 5:00 pm

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3.5
6 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
J
jen538

02/06/12

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Overcharged for a simple installation. I recently had a dishwasher installed in my home. It cost $242! Upon arrival the tech's said it would take about an hour at $130 per hour. It ended up taking an hour and 45 minutes and I was charged $25 for parts which I was not informed about upfront (so I had no opportunity to purchase these extra parts on my own). When I was shopping for a dishwasher a local appliance store had said it would cost around $135 to install this particular dishwasher. I was very shocked that it took so long and cost so much to do a fairly straightforward job. The tech's are either in over their head or they are deliberately working slow to inflate the job. When I called the manager about the overrun in costs, she said I should find a new plumber in the future.

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anonymous

06/04/11

Wonderful! Woke up on a saturday morning to no a/c in 100+ weather. They were one of the vendors on our home warranty list and were able to get someone here by the afternoon. Everyone else was at least a few days wait - they didn't care. Tech came, fixed the problem, explained it to us and we are thrilled to have our a/c back. Great service!

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C
citizenx55

09/06/08

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Ray E Baker Heating & Air was servicing a solar hot water heating system in my home when I purchased it. I continued using them for the hot water system, plumbing, heating and A/C for many years until I needed a furnace and A/C replaced. I don't remember why I did not ask them to do it. I used the husband of a friend of my sister, who had started his own company - big mistake. I started using Ray E Baker company again last year (2007) when the new guy could not figure out a problem with a furnace he installed (he tried 3 times before I gave up). The Baker technician figured out the problem after a few minutes. I had them perform the fix and it has operated problem free since. Baker technicians are not real personable, but in my experience, they are knowledgable, professional, and ge the job done.

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K
kjefferson

07/02/08

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They are very pleasant people and are very professional in person and over the phone. Every time I have had to call them, they have been very helpful. The technicians are very knowledgeable and they took the time to explain what was needed to complete the job and the prices associated with each task, which is very helpful when you are on a budget. The end results of their work was great.

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I
ihufffreon

02/03/07

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Can count on them

They have always taken the time and effort needed to find any problems.

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L
ledixon007

11/03/06

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Technicians came out to my residence and charged me for a service that was their fault.

I had the company working on my air conditioner and the technician that came out turned off my heating and on the first cold day, it did not work, so I called them to come back out and they did with a $35 service call. But, the tech went into the attic to fix the heat and came back and said that the only thing that was wrong was that someone had turned off the switch. I explained to him that his company was the only ones that had been working on the air conditioner unit. He said that they must have turned the switch off by accident. He did not charge me for something that was their fault. Then he called the office and explained to the office secatery that he couldn't charge me for their mistake. The company AHS later sent me a bill for the $35 service fee. I called to clear this up and the service person that I talked to said that the technician denies telling me that and said that I refused to pay him.

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DETAILS
General Info
Heating and AC Contractors. Plumbing Contractors
Hours
Regular Hours
Mon - Fri:
Categories
Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Boiler Repair & Cleaning, Plumbers, Water Heater Repair
Services/Products
    HeatingBoiler RepairAir ConditioningService & Repair
Payment Options
Neighborhood
Frayser-Raleigh PD
Amenities
Services all of Shelby County
Other Information

Specialties: Air Conditioning Systems

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