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REVIEW SUMMARY

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2.5
7 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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anonymous

06/09/12

I have received my most current credit card billing statement. ATC Fitness charged my credit card account for $48.00 for unknown reasons. If its $15.00 plus tax per month, where did the extra $32-$33 come from? I have not been to a ATC Fitness center in several weeks due to an illness. I do not loan out my entry key disk to anyone. This has happened before in the past one and one-half years since joining. I have asked for an explanation. But no response has been received as yet.

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anonymous

01/26/10

Great gym not to big always plenty of equipment never to crowded everyone is friendly great staff very clean LOVE IT !!

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anonymous

12/04/09

I haven't had a prob from ATC in the 8 months I've been there. The gym is a good gym.

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anonymous

06/08/09

Before signing a contract with them, be sure to read the fine print. You cannot just call them to cancel your membership even when the contract is done. Billing is handled by ABC Financial services, not by ATC, and you must contact ABC Financial services to cancel the membership. To do that, you must send a request by certified mail, including your agreement number (so save that contract!). A simple phone call will not take care of it. When I first called them, they told me I could not cancel unless I was moving or had a medical condition, despite the fact that my contract was done. Then they told me I must send a request by certified mail, and said that requirement was for my benefit. When I suggested that I might just tell the credit card company to stop paying them the 'customer service' rep told me that they would turn me over to a collections agency. When I asked to speak to a supervisor she hung up on me. Some service!

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anonymous

06/01/09

Gym great!!!! Staff & owner, LIARS!!!!!!!!!!! VERY RUDE!!!!!!!!!! Change their policy on as needed to accomadate them!!! I was told to come in to cancel my membership, once I got there the owner had me to sign and date a cancelation policy.....only to find the my bank account was charged the monthly fee AGAIN!! When I contacted them the LIAR owner said that she never had that conversation and she could find no paper work which I signed a month prior, nor did they do cancelation on the site. I then proceeded to call the finacial institute which handles the accounts, and they ASKED IF I HAD BEEN INTO THE GYM TO SIGN THE CANCELATION LETTER!!!!! You know the letter which the staff told me they did not do on site!! I could only assume that she (the owner) tells everyone this lie, to get one last payment!

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anonymous

05/11/09

This place is GREAT! The staff is very helpful and friendly as far as work out programs and excersise. The tanning beds are great too. Always a great atmosphere.

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anonymous

02/11/09

Had A Membership here the owner and employees are rude and liars. They have been telling every one Cordova store was going to open up next mouth next mouth for the last year they told me every was on the truck but the truck got lost and that was 3 mouths ago so do not sign up here.

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DETAILS
Extra Phones

Phone: 901-377-1414

Hours
Regular Hours
Mon - Sun:
Categories
Health Clubs, Gymnasiums
Payment Options
Location
Stage Ctr
Neighborhoods
Bartlett Ridge, Four Way
AKA

A T C Fitness Of Bartlett

Other Information

Good for Kids: No

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Data provided by one or more of the following: DexYP, Data Axle, Yext.