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Sinead H.

06/16/20

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I honestly am disgusted and horrified by the negligence and horrific customer service I’ve experienced at this pharmacy. My Dr ordered a prescription and then cancelled the first as we realized it was the incorrect one to give me. The second prescription was ordered within 30 minutes of the first and I waited until I got the second text confirmation to ensure there was no issue or mix up in prescriptions. When I arrived they found one prescription ready for me and gave me that. I trusted, foolishly, that the pharmacists and staff on hand were competent enough to do their jobs and give me the prescription that was correct, not the one that was cancelled. When my Dr and I had my 3 month check up she was horrified that I’d been taking the wrong medication and explained to me that all the issues I’d been having were a direct result from the prescription the pharmacy filled and gave me incorrectly. When I confronted the pharmacy, particularly annoyed at the situation, I was greeted with a “well you have the right one now so what’s the issue”. I’d been given the wrong medication for THREE MONTHS because of their negligence! I then spoke with Denise, a nasty piece of work, who blamed my Dr first, then me saying I picked it up too early (I waited for that 2nd confirmation text so couldn’t have been me), then said her system showed I was given the correct medication, and then had the audacity to judge me and ask why I didn’t realize I’d been taking the wrong medication for three months. These medications have long and confusing names to the consumer, I trusted the pharmacy to fill it correctly as it's their job! The nastiness, judgement and complete disdain I was shown because of this pharmacy's malpractice and negligence was horrific and I warn everyone to go elsewhere. No apologies until a false one was given at the end in a mocking tone and I was laughed at when I turned around to leave. Repulsed by the pharmacists and staff in what should be a professional establishment.

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DETAILS
General Info
At our local pharmacy in Melville, New York, we offer prescriptions, medication compounding services, and nutritional supplements. We also provide surgical supplies, medical equipment, household goods, and gift items at 110 Pharmacy & Surgical. With over 30 years of pharmacy experience and services, 110 Pharmacy is fully dedicated to promoting family wellness and serving the community. Our mission is to provide the best care for our customers and to help them achieve their health goals. Our friendly staff will always answer your questions and help you find products best suited for you.
Extra Phones

Phone: 631-421-0437

Phone: 631-385-3145

Fax Number: 631-421-0437

Fax: 631-421-0437

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Category
Surgical Appliances & Supplies
Services/Products
  • Vitamins
  • Wheelchairs
Payment Options
Neighborhood
Melville
AKA

The 110 Pharmacy and Surgical

Other Information

Parking: Free

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Data provided by one or more of the following: DexYP, Data Axle, Yext.