This place is so messed up. They never ever ever answer the phone . i waited months for a interview . i was finally told to come in and get my link card. I go in they give me a card. It's going on 3weeks this card is still invalid no food stamps . i call and call. I have a little 4 year old daughter that im now out stealing whatever i can to get food to feed my family . and i have trades cant even get a damn job right now

No matter what time you call you never get a answer, the mailboxes are always full and if you do get to leave a massage no one never call back. This is the worst aide office ever

These people are the definition of rude! They hardly help Wiith anything and apparently they never hear the phone ring since it seem. Like nobody ever picks it up...I hate dealing with this place

Muy mal servicio, q nunca va contestan el telfono, yo tengo ms de un mes ablando a diario varias veces x dia y no contestan

called this number several times, no answer, voice box was full then it hung up on me. So I went inside the building to speak to someone. The wait time was very long. when I final was called on, the lady that waited on me was rude when I asked my questions. I felt rushed and didn't get the information that I needed and I am still at a loss as to what to do. I wish this place actually had people that answer the phone and help the clients that call in with questions. Is this really too much to ask?

They never Answer its always a waste of time to call then when u go in person u wait over an hour in line just to ask a question that they most of the time Rudely Answer. Get it Togather People.

I called this number and put it on speaker and let it ring and ring until I realized 18 mins went by and no answer! But I was told to call my caseworker when I have my baby, I had my baby a week ago and been calling since we made it home from the hospital, No Answer, ever!!! I know it's an assistance program but people still should be treated with some respect!! Just awful the way they don't answer the phone!!!

I've been trying to call this number for 2 weeks and no one ever answers,then you received a letter stating to call your case worker, tell me how am I to contact my case worker when NO ONE answers the phone!!!. This is a very bad way to handle business.

I've been trying to call this number for 2 weeks and no one ever answers,then you received a letter stating to call your case worker, tell me how am I to contact my case worker when NO ONE answers the phone!!!. This is a very bad way to handle business.

i have called this number everyday for the past month and never get an answer. i just moved to cook county from winnebage county, transfered my case and everything. i put in a request for assisted daycare and have heard nothing. i am working 5 days a week at min. wage for daycare which i cannot afford out of pocket. is there another number i can call? i never have time to go down there cuz i work monday-friday.

I'm tired of calling this number they never answer and my case worker mailbox is always full

let me start with that i think bad mouthing pa is so wrong ... first of all i have the best caseworker in the world... she works hard for people that have next to nothing..... i dc if they never answer the phone or if there late making your payment to your link card be grateful for the men and woman everyday that help feed Americas kids.... its sad that all people think they do not care ... that is not true they help more people then they have room for and you owe them some respect.... without them our kids wouldn't have food .... and for the people who disrespect there card you do not deserve it..... thank you pa for all the hard work and dedication and time you take to help others in need thank you.

this is the WORST aid office i have ever been to.the caseworkers(one in particular) do not know how to do their job right or even on-time.every redetermination i have done has been late because of my caseworker,he is sooooo slow! then when you call the supervisor they dont do anything about the situation either because the caseworker does it again.and then the phone system sucks as well... you can not call the main number to the office and expect for the operator to pick-up without having you call like 20-30 times. i mean what are they doing that no one can pick up the phone....it aint that hard! then the operator does decide to answer..she dont know how to transfer the calls....