This store exceeds in customer service. I was looking for a certain item & called the store. The associate checked for this item and then apologized because the did not carry this particular item. THANKS and I will continue to shop here.

Worst Hallmark store ever. Tried to do an exchange, but the staff is so afraid of their manager, (who wasn't working) that they couldn't do it without her approval, and asked us to come back when the manager was working so that they could do the exchange? Really? That is what you consider customer service? We will never walk into that store ever again.