well, I can not say enough about Margret,i hav a german shepherd,3 1/2yrs old had some issues with,getting overly excited,when people with other dogs started to approach us,she would get very excited and bark and pull on leash,there were som issues where the dog would, go after my cat and finaly cought her,the dog had just tossed the cat not much,physical damage done,but knew som had to be done I had tried other places they were very commercial and young,i never got what I paid for and I spent a lot,i was refferd to Margaret from a friend,after our interview,she said, the only real way to change this behavior,was to retrain her,i was like ya I know,when she told me the plan, I was not sure wat to do,so she said sleep on it and let her know,,her plan was to take the dog for 4 -5 weeks,or until she was ready,i checked in on her everyday,by phone,after a week she was lik go about ur business and let me worry about her,,the other thing was,her promise that I would see a big diff,or I would not be charged,she called me after the 4th wk,and said I think we are there take her home and let me know how she is,,the dog did a total 180 turnaround,her walk were great no barking at people or other dogs,no pulling,when I stopped she would sit,i know it was intence training,i could not get it done without her help,,margeret was very in tune with dog behavior,& there body language.any ques or concearns,I can be reached at 617-791-1146, thanks joe