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United States Postal Service

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Post Offices, Mail & Shipping Services, Packaging Materials

301 E John St, Matthews, NC 28105

800-275-8777

OPEN NOW: 
Today: 8:30 am - 5:00 pm

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REVIEW SUMMARY

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2.5
7 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
D
dcorrell1023

12/08/14

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I have had a package there since 12/03/14 here it is the 8th still out delivered why not I ask the postman and he said busy it's Christmas well I think it has sat there long enough, They need help that can do their job because it is not getting done. called and line is busy busy

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anonymous

02/18/14

Recently, I lost two mails sending from DMV. It looks like the delivery person put them in the wrong address. The zip code is 28105, it's area close to Elizabeth Lane Elementary School. I also found some neighbors' mails in my mailbox. The delivery person should be more careful. I don't want this happen again.

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J
je.martin

07/18/13

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Worst customer service I ever had; dont understand how these people can keep their jobs. It is literally postal theft and I am turning them into the US Postal Inspector as well as the local police. I moved in on January 30, 2013, and on July 18, 2013, still not receiving my mail. Any mail forwarded from my previous address in Minneapolis is delivered but any mail addressed to my current address is either marked as return to sender addressee unknown or forwarded to the previous owner of the house. I have been to the Matthews post office 4 times now where I am told it isnt their problem or they cannot help me. After the 4th time to complaining to them, my mail has stopped being delivered all together. They want to know why the postal service is going bankrupt, I am having all my bills delivered by email, I am tired of my cable, gas, electric and trash services being discontinued and having to pay additional fees. They may feel it is funny but it is very frustrating and costing me

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L
lorri2009

12/17/12

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My postman constantly delivers my packages to the wrong address. I know this because I have tracking numbers on most of my packages that I order. I have to go to the Post Office and give them the tracking number, they then notify the postman, and he has to go knocking on doors to find out where he delivered my mail. Needless to say, priority mail is pointless, since I have to wait extra days for him to find my mail. On orders that don't have a tracking number, well, you can kiss those packages goodbye.

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anonymous

07/17/12

I would appreciate having my mail placed in my mailbox instead of my neighbors,I have to wonder at times if there has been any losses, Our first names start with a J, mine is Joseph and his is Jose, and of course we have different numbers, I hope this helps. You left an envelope containing a 'check' for Jose in my box yesterday, I got my mail today,Thanks. Maybe you guys are rushed, but think of the time lost redelivering and the frustration of wondering where your mail is while holding a handful of your next door neighbor's. PLEASE READ THE ADDRESS.

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anonymous

01/14/11

On a busy Friday afternoon just days after a disruptive snow/ice storm the woman on the other end of the phone was eager to help and pleasant to talk with. I love this post office!

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S
seller252gregb

12/31/09

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Super staff! Friendly and efficient. A bit busy at times, but fun people to talk to.

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DETAILS
General Info
Visit your local Post Office™ at 301 E John St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Extra Phones

Phone: 704-847-6063

Fax: 704-841-1956

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Categories
Post Offices, Mail & Shipping Services, Packaging Materials
Payment Options
Brands
Fed Ex, USPS
Provided by
Data provided by one or more of the following: Thryv, Data Axle, Yext.