We were not assigned this telephone number until November of 2009. The prior company, which was Always Available had the number prior to our company, this rating does not apply to Thermal Air, Inc. Thermal Air, Inc. has been in business for over 30 years and has never not responded to our customers. We would appreciate it if you would research the records and see the company name associated with the telephone number at the time of the review. Let me make myself very clear. Thermal Air, Inc. has absoletely no associattion with Always Available, never has had and never will. We are being labeled with a bad name and have no association. We were issued a new number due to the office moving from one location to another. Our prior number was 732-591-0050, we were in business with that number for 20 years and only changed numbers due to the fact Verizon said we had to. We would ask that this review be removed immediately.