I went in last week, had my nails done by Kim.. She did a good job BUT.... She sanded my nails down like they do with acrylics for Shellac... NEVER had that done before, and my manicure is already chipping slightly and some is loosening off the nail. She didn't talk to me other then to confirm what I wanted done and to see if I liked them, which fine whatever... They also charge $1 for debit, and don't tell you french is extra. (Shellac was on special for $27, but I was charged $31) I probably wouldn't return here for a shellac manicure.