Don't EVER put your family member in this facility! On Medicare's compare list it went from 5 stars to 1 star in the space of a year. Poor care, surly employees, resident abuse for filing a complaint, no administrator, and no director of nursing.

I filed one of the current 16 complaints which was investigated the week of March 23, 2009. It is most disturbing to me that the dr. caring for my family member said drs. can write orders but unfortunately cannot make the staff do their job!

My family member came here from the hospital for rehab after surgery and is now in worse shape after being cared for in the rehab. section.



It only took 6 weeks of deplorable care here to leave my family member fighting to save her foot!

This claim was investigated and substantiated by the Mo. Division of Social Services Elderly Abuse/Neglect Hotline. I called 1-800-392-0210 to file my complaint. The lead investigator confirmed that my family members' current condition is a direct result of Brookview Nursing Home staff not following physician orders for treatment on heel/foot.