Dr Egan himself does the in-depth cleanings on his patients. By that I mean his staff members do the initial exam, x-rays, and notes...then Dr Egan comes in and does the cleaning/polishing, etc. I had never had the dentist do that before going to Dr Egan. I also like the fact that he meets with you before you ever go back so he can introduce himself to you before you've got your bib on and your mouth hanging open. Staff members are top-of-the-line and very courteous, friendly, and keep you updated on when the dentist will be in the room, etc. I love this office because of the entire staff.