Our washing machine quit agitating and all the online directories with quick diagnostics said that it would need to be taken to a service center to be fixed. I didn't want to haul it up my basement stairs, so I called Action and they sent a repairman right out. The man was in my home for 5 minutes and brought up a part that fits on the drive shaft and connects to the agitator. The threads had worn out on the plastic part. I was impressed by the knowledge of the repairman, and ability to communicate (dumb it down for me).

The Best The service I normally used to use was not available. I called around and found Actions listing and that he belonged to the BBB. He was upfront and honest in pricing and he came out the same day for my broke washer. They not only repaired the washer but gave me usage tips on the dryer as well. I found Action to be one of the nicest,honest and most sincere serviceman I ever had in my home.I was very comfortable around him. I highly recommend Action Appliance Repair.

I had to call them twice to make an appointment. The first time, they take my information down and say they'll call me back. One week passed and NO CALL! I call back. When the repair man shows, he identifies the problem and calls the manufacturer for the necessary part and tell me he'll contact me when the part arrives. I wait 2 weeks and receive NO CALL! I call to check up on the status of the part ordered. They apologized for the wait and ask if they can call me back after they check on the part.. NO CALL!! I call back the next day only to have them tell me that the company no longer makes the part and my range is unrepairable. I call the company to double check, THEY HAD THE PART ready and waiting for A-AA to contact them ( I guess they don't know how to use a phone). I contact A-AA to see what they have to say about it. They tell me it's not their fault, the part company should have contacted them! Instead of trying to make things right between us, A-AA refuse business w/ me.

Fast service. Did not have to wait around. They are local and were very nice.