Their service was totally deplorable at an event I recently (Summer 2010) arranged there. I called and reserved a table in the atrium four (4) months in advance. I spoke with the owner to arrange everything. I was bringing my own linens and we picked out a preselected menu which was priced per person. The owner was very accommodating and easy to work with. The day of the event, however, was a disaster. I showed up early with the linens and found out we were not to be seated in the atrium as there was a poetry reading booked instead. I found out they booked another party for our table 2 hours before us. We get there at our reservation time and the earlier party still hadn't ordered dessert! They offer to buy us our first round of drinks to make up for the wait.We end up having to wait 45 minutes to get our drinks! The manager does not apologize for a single thing, instead he made excuses, blamed us and yelled at my sister (the guest of honor) before he stormed off. Never again!