I was very disappointed when the flowers I pre-ordered for a special occasion didn't arrive. After repeated calls, I finally reached Heavenly Inspirations the next day. They informed me that their wholesale supplier canceled their deliveries for that day and therefore their orders couldn't be filled.I understand that unforeseen circumstances occur in all businesses, but a common courtesy call informing us of the situation should have been placed. This 10 second courtesy call would have allowed us to fill the order somewhere else and avoid grief.Don't get me wrong, the family run staff seems very nice (I've dealt with them for several years). I just can't trust them with my floral needs any more.

I was very disappointed when the flowers I pre-ordered for a special occasion didn't arrive. After repeated calls, I finally reached Heavenly Inspirations the next day. They informed me that their wholesale supplier canceled their deliveries for that day and therefore their orders couldn't be filled.I understand that unforeseen circumstances occur in all businesses, but a common courtesy call informing us of the situation should have been placed. This 10 second courtesy call would have allowed us to fill the order somewhere else and avoid grief.Don't get me wrong, the family run staff seems very nice (I've dealt with them for several years). I just can't trust them with my floral needs any more.