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- HoursCLOSED NOW
- Regular Hours:
Mon - Fri Sat - Sun Closed - Phone:
Main - 888-888-4211
Fax - 310-310-3069
- Address:
- 10932 Santa Monica Blvd Los Angeles, CA 90025
- Email:
- Link:
- Categories
- Printers-Business Cards, Printers-Business Forms, Printing Services, Printing Services-Commercial
- Payment Options
- Neighborhoods
- Westside, West Los Angeles
- AKA
Digital Room Inc
General Info
Every day, UPrinting serves thousands of printing orders online, allowing customers to design their own brochures, postcards, business cards and other printed materials.
Contact Info
Reviews
I was referred to UPRINTING.COM by my web designer, who is great. I'm an attorney in los angeles with a new side-business and I was really excited about getting the business cards for my new venture...but I was sorely disappointed with every aspect of dealing with UPRINTING.COM, and here's why:
1. Customer Service in India - pretty annoying when you're trying to talk color specifications or even explaining your street name phonetically. The woman I talked to said "uh-huh" after everything that I said, which obviously did not always make sense, and she put me on hold 3 times just to place the order.
2. Crappy Cards - when my 2 sets of business cards finally arrived, I threw up in my mouth a little. What should have been sleek business cards that fade from light to dark red turned out to be baby-poop-brown cards with barely visible type and that were rough around the edges. Not to mention they didn't even come in their own box - just some crappy thing from the post office that I had to annihilate just to get open.
3. AWFUL Service/Return Policy - so after I received my disgusting cards, I promptly called UPRINTING.COM to report my problem and get a new order under way. I talked to the same "uh-huh" saying Indian lady, who informed me that she couldn't do anything, but that a manager would call me back shortly. Did they? NO! So then I called again the next day, Saturday (allegedly their hours are 24/7 M-F and weekends 8-5, but that's a farce since the Indian lackeys can't actually do anything). Again, SAME uh-huh lady, who again fed me the same line of crap, claiming that a manager would call me back. BS!!! It is now Monday, 8pm, and no one has contacted me. Ridiculous.
4. Sucky Supervisors - Frustrated with their lack of follow-thru, and after 12 minutes of being on hold, I was finally able to talk to uh-huh lady's supervisor: also Indian, also a bad attitude, and also ENTIRELY UNABLE TO HELP in any regard, with the same line of crap about a manager calling me back. Shenanigans.
I highly recommend using anyone BUT uprinting.com if you want any sort of service or quality product.