I visited this shop to ship a couple of my boxes to Korea. The owner is Korean and we had a conversation. I never doubt about anything at that time. I paid more for shipping because I trust FedEx which Box&Ship serves. I got my boxes when I came back to Korea and realized that too many things are stolen from my boxes. Half of my cloths, my Chanel bracelet, and many kinds of my kids' stuff were gone. I checked out the x-ray of US airport and Korean one by the help of FedEx but the items were not in the boxes from the first time when FedEx received my packages. Where is it gone? I tried to ask the Korean owner by phone but he avoids talking with me. He told me "please do not call" and hung up even before I've said something. It is also before FedEx does some action or word to Box&ship. This means the owner has not heard about anything from us. Isn't it weird? I asked for the investigation to FedEx. This is a real story. I never write a review but I think I have to this time. Hope this won't happen again to anyone. Never go to this shop.