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I have been dealing with Culpepper Jewelers for over a dozen years. Their prices beat every other store...they guarantee to always buy back anything you buy from them as long as you keep your original receipt! Nobody beats their battery replacement cost! They have always satisfied me with their repairs or adjustments to my jewelry. When my husband was ill, they came out to the car to size a ring (that I did not even buy from them). They are the last place that I can buy gold "jackets" for my diamond & ruby earrings. They made earrings out of a diamond ring and I was really pleased with the earrings and the price! They altered a diamond & ruby pendant so that it would hang correctly (had to do it twice...only charged me once). When I walk in the door I feel like family. Most important: the fairest prices in town. They did a free appraisal on my best friend's jewelry when she died because she had over 300 watches and always took them to Culpepper's. They're small but the best!!!