I went for a haircut and was talked into coloring my hair and highlights after being told she was good at since she had 23 yrs of experience. She put the bleach in my hair while she used her ungloved hands to eat a tamale, then put me under the hot air. she took other customers and I had to wait for her to finish cutting a mans hair. the blower had stopped. I was the only other customer in the salon, but I had to wait for her a lot. she pulled on my hair when she brushed it out and said that my hair was so tangled because it was thin. She should have taken note of this prior to calculate how long chemicals could be in my hair, and she did not use conditioner. She also brushed the color in and washed it out after only 10 minutes. I told her that the chemicals were really burning my scalp and she said I was the only one who complained. I complained that my roots were orange. she said this was normal. I advised her this was not the first time I had my hair highlighted. she offered to color it again. My scalp was stinging. I was already paying the 120.00 which is more than what a professional charges. I thought I was going to lose my hair due to how irritated my scalp was. the haircut was worse than what I could do. very generic. no technique. I will never refer any one I care about to this salon.