Very dissatisfied the 1st serviceman indicated the our vent needed to be cleaned out and we didn't have a elbow on the vent exit. So we scheduled a vent cleaning through the serviceman and ordered the elbow. When the vent guys game out they immediately agreed that this was bogus but did clean the vent and attached the elbow but due to lack of space it really wasn't needed. Now there was some lint trapped in the vent but now that it's clean we still have the same issue, insufficient heat. I am at a lost. I have been waiting and thinking what is my next step. Tomorrow I will call Sears again. We bought our washing and dryer from Sears because of the quality and service, I don't know if that true anymore.

Frankly I have no complaints. The scheduling was immediate. The repairman was fantastic and everything went really well as always. I love Sears.