I was a long time customer of the Spa and I found it hit or miss. Prices went up and service went down. The appointment for my wedding was messed up and I had to wash my face when I got home and re-do my makeup (the woman who did the make-up is no longer there). The front desk changed the make-up appointment without asking me. Manis and pedis are very expensive. I no longer go here and have found the same services (cut/color, mani/pedis, massages) elsewhere for a better price.