I ordered flowers to be delivered on Valentines day. When they delivered the flowers the delivery many said "I'm Lost, Hold on let me go get a gun so I can shoot y'all" A huge man said this to a woman who answered the door with no facial expressions what-so-ever. He then turned around to go back to the van to get the flowers. When I called to complain the owner laughed and said he is harmless. It was horrible customer service and was wholly inappropriate.