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I used Melvin for several years after moving to Detroit. After Melvin's death, Parker Jr. has continued an excellent business. I have complete confidence in my tax returns and I believe they really know what they are doing. They use state of the art tax software and treat me very well. While I prefer to have appointments, I have gotten used to waiting a while for my taxes to be done, but if things were running late, Melvin would order out for food for us. Great customer service. I have recommended Melvin's to several others and no one has had any complaints.