I have been a customer at your restaurant for years at the Durango location. The food was excellent. I visited again with my family recently and the food was horrible. Hopefully management can solve this issue. I will not be a customer in the future.

I got food poisoning from eating raw chicken. It was dark in the bar and I thought it looked a little pink but figured it was the lighting. I got extremely ill that night and all the next day. When I cut open my leftover chicken it was completely raw and pink in the middle. That was definitely the worst part of my dining experience, but it wasn't the only part. Went with a group of 4 on a Sunday afternoon. We ordered 2 burgers, a turkey burger, and I ordered off the healthy menu the chicken breasts with brown rice.

The 3 burgers came out without my chicken. One burger was fine, one we had asked for no cheese but it was on it, and another came without the barbecue sauce and with a package of apple slices (which was almost a month expired) instead of baked chips. We brought this to our waitresses attention, she apologized and felt the need to bring out the ticket to show us she put it in right, that it was the kitchens fault (probably because she didn't want her tip to be affected). The burger with the cheese on it came back, with nothing on it! They took off all the condiments and the bacon. Still no barbecue sauce, baked chips, or my chicken. We sent it back, and it was brought back again however we noticed that they had just scraped the cheese off the original burger and gave it back.

At this point the burger had been messed up 3 times and we still didn't have barbecue sauce, baked chips, or my chicken. We went to get the manager to explain what was going on, and the two burger were re done correctly, however I still had no chicken. After complaining again the promptly brought it out, raw! I guess that is what you get for complaining about how long food was taking, but it had been an hour which should have been plenty of time to cook chicken.

The food actually tasted decent which is why it is disappointing we will never go back. It isn't worth the risk of food poisoning and the spotty and inconsistent service. Though it was not our servers fault that the kitchen kept screwing up, she did start avoiding us when things went south to the point where we didn't have beverages either. I have tried calling management twice, with no one available.

If you're looking for great food this is the place! The service is outstanding and it could not be a better dining/ drinking experience. This is our neighborhood bar and we enjoy meeting for drinks and so does everyone else!!!

OK food service was very slow We were there at 1 pm and our simple order of food took for ever and no refills of soft drinks pricey too

Very good food at very good prices. Convenient location off the main road. Good parking.