In the past, when I was hunting for a family physician, I was looking for someone that was competent, knowledgeable, patient-focused, and who listens to my concerns and issues, then helps me to effectively address the issues. I donât want to just treat the symptoms, I want to address the cause and correct my problems at their roots.

I was fortunate to find someone 30 years ago at Kaiser that was that type of physician. However, I found over time that Kaiser was focused in keeping people fro...