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Scoo doo7513

12/13/11

Provided by Citysearch
Stitches, Drainage Tube and Meds!!

We have taken our dogs there for a little over a year now and it has always been great. They have stayed as long as two weeks and we have never had a problem. This last weekend we were out of town and we were not even an hour outside of town when I got a call saying that our dogs had been in a fight. Our dogs are fine together but not when they are closed in small spaces and there is food present. When we dropped them off, we let them know that they had to be in separate runs which we paid for (they have a cheaper rate when you combine the dogs into one run). One of our dogs got into the other dogs run. They say he chewed through the chain link and climbed over the cinder block wall, not sure how that happened but anyway, the Inn called to tell me about it and to offer to take them to the vet.....for a fee!! Plus we would have to pay the vet bill when number one on their contract is that they will keep ""animals safely enclosed""! When we went to pick them up we still paid the boarding fee, after all when you eat at a restaurant and the food is bad you still have to pay, but when we said we wanted to talk to someone about covering the vet bill, they said they would try and get in touch with the owner but that he was touring Asia. It has been about 4 days since this first happened, 24 hours since we picked the dogs up and we are taking our dog to the vet for multiple stiches, a drainage tube in his neck, meds and then first thing tomorrow we are filing against them. While the girls there seem to love our dogs, any place that can't secure their animals and then refuses to pay the medical bill for their failure is unacceptable. It is a risk I am not willing to take ever again.

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sophia0711

01/05/09

Provided by Citysearch
worst experience ever

Checking into the Animal Inn was the most dreaded experience I have ever had. The girl that checked our dog in was comparable to Cruella Deville from the Dalmations. She never made any kind of eye contact and when we asked her a question, she would act as though we were bothering her. The dogs in the kennel were all barking and crying. Had it not have been the holiday we would have transferred to somewhere else. When she came around the corner to bring our dog in, she wrapped a noose rope around his neck and literally dragged him in crying. No treat. No welcoming petting. Nothing. When we picked him up 2 days later he was soaking wet because they were apparently hosing his crate down to clean it, with him in it. I would also like to add he now has an upper respiratory infection. I would never, ever bring my dog there again.

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jody9

08/27/08

Provided by Citysearch
They really cared.

I was apprehensive about leaving my dog for the first time. I researched several kennels before deciding on this one. Although not posh, fancy, or have webcams like some of the other kennels, I liked the fact that you could pick your dog up and take him/her with you during the day. They even have a yard where you can go and play with your dog. They seemed very understanding about the fact that my dog couldn't poo on the cement part of the run, and would take her out to the yard to ""go"" for no extra cost. They fed her just like I asked and they informed me when she didn't eat it all and even brought out her leftovers for me to see. I let them know that they were probably giving her too much and she was full. However, most dogs (I learned later) don't eat much while in a kennel. All of the gals there were very nice and very understanding. I will take my dog there again when I visit.

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veronicaberann

03/27/07

Provided by Citysearch
Animal Inn Boarding Kennels in Las Vegas

I've boarded my 2 dogs here several times throughout the past 3 years and have been very happy. They don't ever socialize my dogs with other dogs so I don't have to worry about fights. The place is always clean and the staff really seem to love the all the pets. The rates are the best I've seen around town and they are easy to get to right off the I 15. It also helps to know that they have been in business in Las Vegas for a long time....over 30 years I believe.

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DETAILS

Boarding by people who care. Since 1958, quality care at great rates.

General Info
The Animal Inn has been providing top quality pet boarding to the Las Vegas area since 1958. We offer care and friendship for your pets by staff members who love animals. We are a member of the American Boarding Kennel Association and we strongly support and abide by their Code of Ethics & Bill of Rights for Boarded Pets. We understand that your pet is part of your family and you can be assured that your pet will be safe and well taken care of while staying with us. Our facility is open for your inspection.
Extra Phones

TollFree: 866-670-1735

Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Social Links
Categories
Pet Services, Dog & Cat Furnishings & Supplies, Dog & Cat Grooming & Supplies, Dog Training, Kennels, Pet Boarding & Kennels, Pet Grooming, Pet Sitting & Exercising Services, Pet Stores, Pet Training
Services/Products
  • Reptiles
  • Exotic Pets
  • Pet Day Care
  • Cats
  • Dog Boarding
  • Rabbits
  • Birds
  • Kennels
  • Feedings
  • Small Pets
  • Pet Hotels
Payment Options
Languages
Spanish
Accreditation

International Boarding and Pet Care Services Association

Other Information

Parking: Lot

Wheelchair Accessible: Yes

Data provided by one or more of the following: DexYP, Data Axle, Yext.