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State DirectoryNorthside Towing & Service
226 Russell St, Lansing, MI 48906
517-580-0009
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0Terrible!! They actually LOST my car!! The morning following my accident the dealership called me to let me know it was not there. I called three times to Northside only to be treated with people that didn’t show much concern. The first time they said it was at the dealership even after I told them it wasn’t and they would check and “get back with me”. After about an hour I called back and they said they were checking into it still and would call me back. My dealership thankfully is amazing and called me after they located my car at the dealership across the street and had arranged to have it moved over at no added cost to me, mind you I already paid northside over $200. I then called Northside back to let them know that my dealership found my car because they still hadn’t and again got the same attitude or should I say lack there of. I asked to speak with the owner at that point, not the greatest conversation. He actually made me feel like I was overreacting because it was at a dealership that was close. I guess if you are looking to pay over $200 to get your vehicle close to where you want it to go then this is the place for you but I prefer to work with professionals.
I have used Northside for years. i would have recommended them to anybody that needed a tow. lately its different. I called recently and was so appalled by Kevins un-invoked disrespectful attitude that i will never be calling again. after getting cussed at (and I don't use that language) i can here him sit the phone down and ignore me for about 30 seconds. i was in a very dangerous situation possibly life threatening and was a little freaked out and he could care less! He only made my situation worse. thank god for the other towing company that drove by and saved me that night (not gonna advertise who).
Hello Cody. Just learning how to respond to these posts today sir. I would like to apologize for your bad experience. I have handled the situation the following week when I read your post. I hope you can find the trust in us again sir. Have a great day...
Good people, professional attitude fast service. Would recommend. G Lycos
"We Do It with Pride" Since 1967
Proudly Serving All Of Mid-Michigan 24/7 Emergency
- General Info
- Northside Service Inc. has been a family-owned and operated business since 1967. Founder Bob Finley Sr. continues to practice and teach that hard work, prompt service, and affordable prices will assure customer satisfaction, which is the very foundation of our company. We serve several major accounts throughout the United States and Canada. Our company consists of small, medium, and heavy-duty equipment, servicing everything from passenger cars to semi-trucks. We have expanded our company and added a new location in Dewitt. This will allow us to access the major freeways for faster service to the surrounding communities throughout mid-Michigan. Our friendly, professional office staff are available to service your needs from 8 a.m. to 5 p.m. Monday through Friday. Our certified auto technicians are available Monday through Friday, 8 to 6, specializing in major and minor diesel and gas engine repairs. Our licensed wrecker drivers are always happy and eager to assist you, 24 hours a day. Our certified heavy-duty technicians are available from 7 a.m. until 2 a.m. 7 days a week, and we also offer 24-hour road truck repairs. Since 1967, Northside Service Inc. has provided motorists in the Lansing, MI 48906 area with comprehensive auto repair services that include 4x4 Services, Alignment, Brakes, Car & Truck Care, Domestic Cars & Trucks, Electrical Services, Electronic Services, Emergency Roadside Assistance, Engine & Transmission, Engine Maintenance, Fleet Brakes, Fleet Drive Train, Fleet Electrical, Fleet Electronics, Fleet Engine Work, Fleet Front End Services, Fleet General Services, Fleet Suspension Work, Fleet Tires, Fleet Trailer Work, Fleet Wheel Services, General Services, Heating and Cooling Services, Import Cars & Trucks, Miscellaneous Services, Towing, Towing & Recovery, Transmission Services and Undercar Services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.
- Hours
- Regular Hours
Mon - Fri: Sat - Sun Closed - Social Links
- Categories
- Towing, Auto Repair & Service, Auto Transmission, Shipping Services, Trailers-Repair & Service, Trucking, Trucking-Heavy Hauling
- Services/Products
- * Quick Starts - Flats - Lock Outs * We Service Downtown Ramps & All Freeways * Local & Long Distance Towing * Light & Heavy Duty Recovery * From 1 Ton to 40 Ton Capabilities * RV & Motor Home Towing * Major & Minor Auto & Truck Repairs (Lansing Location Only) * Air Cushion Recovery * Signed Receipts for All Insurance Companies * 48 Ft. Hydraulic Tilt Low Boy Service for Farm & Machinery Equipment Moving
- Payment Options
- Logo
- Brands
- Raybestos
- Location
- 3 Locations to Serve You - 226 Russell St Lansing 11349 US 27 Dewitt; 627 E Lansing Rd Potterville
- Neighborhoods
- Northwestside, Turner-Dodge
- Accreditation
AAA Michigan - Official Emergency Service
MPSC Lic #L23967
- Other Links
- Other Email
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