Don't plan on using any coupon or promotion for a free pass, they don't honor it even though they advertise it. I got an email for a 14 day pass with a confirmation number and the location of the business and went to redeem it and they said they don't honor it. Then don't send out the email. You lost a member for false advertising. They can say it isn't false advertising cus at the bottom it says only at participating locations, why even bother sending the email if it doesn't work. Frustrating!!