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Country Villa Laguna Hills Health

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Nursing & Convalescent Homes, Assisted Living Facilities, Medical Clinics

24452 Health Center Dr, Laguna Hills, CA 92653

949-837-8000

CLOSED NOW: 
Today: 10:00 am - 5:00 pm

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REVIEW SUMMARY

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2 Reviews
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First-classBetter than mostAbout what I expectedNot the worst...Disappointing
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harpsichordmama

01/28/11

Provided by Citysearch
Well intentioned?

My father was released suddenly and prematurely last Wednesday. He was told on admission that he could stay 26 days, from January 14 until February 4. Then a release date of January 28 was projected - but finally they insisted (and I mean insisted) on releasing him on January 26 - before we had a chance to put home care measures completely in place.

Father is in worse shape than before his 2 day hospitalization. He cannot feed himself as before, or get himself out of bed, or even shift his weight in his chair. I think he had a slight stroke which at Country Villa that went undetected. Very understaffed, and over optimistic about patient condition. Avoid

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MTT

05/29/09

Provided by Citysearch
NOT The Place If You Have A Choice

All smiles, but totally inefficient. I know, I know...caring for the elderly is difficult and many times thankless. But if you are in the business, then you should attend to that business. Seriously understaffed which is what probably leads to the inefficiency and poor attitude of staff. We were told by relatives of other patients (and consequently learned on our own), your loved one needs someone there to take notes and follow-up on anything and everything with the staff. Dougle check food orders (items missing from tray), physical therapy schedules, changing bed linens (good grief!). Once the staff saw that we were watching everything, care and service changed dramatically.

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DETAILS
Extra Phones

Phone: 949-472-9079

Phone: 949-581-9347

Primary Phone: 949-581-9347

Fax Number: 949-837-5187

Fax: 949-837-5187

TollFree: 800-777-2363

Hours
Regular Hours
Mon - Fri:
Sat:
Sun:
Categories
Nursing & Convalescent Homes, Assisted Living Facilities, Medical Clinics, Nursing Homes-Skilled Nursing Facility, Residential Care Facilities, Retirement Apartments & Hotels
Payment Options
Neighborhood
Central Laguna Hills
AKA

Country Villa Laguna Hills Ctr

Laguna Hills Health & Rehabilitation

Laguna Hills Health & Rehab Center

Laguna Hills Health and Rehabilitation Center

Country Villa Laguna Hills Healthcare Center

Other Information

By Appointment Only: No

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