Awful awful company. I can only assume I am dealing with Robert since he has the most complaints online. He is a large gentleman (term used very loosely.) that claims to be a "cop" (ILLEGAL.). He refuses to sign zero balance forms (SHADY!), requires you to sign paperwork but refuses to give you copies of what you sign. (ILLEGAL.) He threatened to "take me out" (ILLEGAL ESPECIALLY AS A COP.) and was degrading and rude. Skip this company at all costs!