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trinity1203

11/30/11

Provided by Citysearch
What a Disappointment...

I found this place from a Groupon for Botox and fillers. I booked this appointment over a month in advance for myself and a friend with Kelly Gardosik, the Administrator.

When the appointment finally came, we both took off half a day of work since the place was over an hour away. We get to the clinic and here is where it goes wrong.

The facility is old and worn down. It is clearly a primary care center that specializes in Internal Medicine/Geriatrics, far from your typical medi-spa or plastic surgery center experience.

I can't exactly write a review on how my procedure went because I never actually made it that far. The administrator, Kelly, had cancelled our appointment! She pulled us in a back room to tell us that she called to confirm our appointment and since I didn't answer or return her call, she cancelled the appointment that I had spent over 30 minutes on the phone with her making over a month in advance! Are you kidding me? How unprofessional is all that I have to say. Kelly is great at making the appointments, it's just holding them where she falls short. And that's really the most important part of the appointment, the holding.

We left the clinic upset and disappointed at the experience all together, or lack there of. But it was probably a blessing in disguise after all as I'm not so sure I would want anyone at that clinic poking me in the face with needles anyways.

So to Kelly, as a previous Director of Marketing for a physicians clinic, I don't think that Dr. Maliki would be thrilled to know that you are canceling his appointments just because they don't answer the phone, especially elective procedure appointments. Which as a result will get you bad reviews because it is clearly unprofessional. Not to mention, when we asked you if there is anything that you can do to make this right, you simply replied with, ""no.""

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General Info
Imperial Primary Care Medical Group is a dedicated group of health care providers who have served patient needs in the Los Angeles and Orange Counties and beyond. The physicians have decades of experience in Family Medicine, Internal Medicine, and Geriatrics. The patients' immediate needs are always the number one priority. The doctors and nurses are trained professionals in health care maintenance and preventative medicine, such as annual gynecological exams, school physicals, DMV evaluations, pre-employment exams, STD screening, contraception management, immunizations, tuberculosis screening, and post cancer health care. The physicians have an outstanding knowledge base to care for many common chronic conditions, such as Asthma, COPD, Hypertension, Hyperlipidemia, Diabetes Mellitus, Osteoarthritis, Depression, and Dementia. Our healthcare professionals routinely perform many office procedures. They can do various types of skin biopsies, laceration repairs, ingrown nail removal, steroid joint injections, and abscess drainage. The office is equipped with an on-site X-ray machine, basic laboratory services, and a dedicated surgical room. The office is specially designed to accommodate the physically challenged. Located on a single floor at street level, there is a large, accommodating waiting room, wide corridors, and plenty of nearby free parking. With all of these benefits, Imperial Primary Care Medical Group may be the only place you need to go for your health care needs. Walk-ins are always welcomed.
Hours
Regular Hours
Mon - Fri:
Sat - Sun:
Categories
Physicians & Surgeons, Family Medicine & General Practice, Physicians & Surgeons, Physicians & Surgeons, Geriatrics, Physicians & Surgeons, Internal Medicine, Physicians & Surgeons, Osteopathic Manipulative Treatment, Urgent Care
Services/Products
  • Family Medicine
  • We Accept Medicare PPO
  • High Blood Pressure Management
  • Se habla Espanol
  • Medicare
  • Private Insurance
  • Asthma
  • Direct Primary Care
  • POS
  • After Hours Clinic
  • Diabetes
  • Geriatric Medicine
  • Family Practice
  • Hmo
  • Drug Testing
  • Immunizations
  • Arthritis
  • Pre-Employment Exams
  • ppo
  • Se Habla Espanol
  • Geriatrics
  • Diabetic Care
Payment Options
Brands
POS
Neighborhood
La Mirada
Languages
English, Spanish
Associations
HMO,PPO
Other Information

Parking: Lot

By Appointment Only: No

Data provided by one or more of the following: DexYP, Data Axle, Yext.