Knoxville Internet sent me 3 sample designs for a custom website they are supposed to be doing for me. The first 2 were web designs that looked as if they were from 1999. The 3rd one completely copied from a website that I had sent them as an example of a site that I liked. After reviewing the last one they sent to me, I requested to cancel the contract. They say they are not going to let me cancel it because they can design something to meet my request. I am very unhappy with the results and service I have received from them thus far. If your looking to get a website designed, I recommend you go elsewhere!