I loved the way they worked, they did it in such a way that I was in and out with my new battery in less than five min. I had first taken it to Pennies and they said that they couldent do it so I was told to stop by, but I dident for just lazyness while looking on I fell apon this company, which may seem to be just a kiosk but works better than any other store I have taken it to. The lovely young man whom helped me with a smile was named Josh and I give him full credit for such a wonderful job.