Please DO NOT support these guys! This was the WORST experience I’ve ever had in Key West. My wife and I travel to Key West regularly and even got married here. On our last night in town, we were having a lazy night and figured we’d try Mr.Z’s because it was conveniently located a few blocks away, what a mistake!! I ordered two cheesesteaks for carry-out and as soon as I signed my CC receipt, the guy at the counter slammed his drawer, screamed “Happy New Year” and started complaining to the other cooks that I didn’t tip him. First off, it was carry-out, and second I had just ordered my food totaling $15. Then, a girl sitting at the counter (girlfriend maybe) came over and said “nice tip buddy”. I know it is a tourist based economy and tips are encouraged, but I hadn’t even gotten served yet. Aren’t you supposed to tip based on level and quality of service? These guys expected a tip regardless of anything and didn’t even wait until I picked up my food to start blatantly complaining about it. How did they know I wasn’t going to throw them a few bucks when I picked up my food, which is when I would give a tip! I hope it was worth losing a customer. We will NEVER go back!

I love Z's for a late night snack.

The staff is rude and the food is bland. Whoever is rating this place highly obviously works there. We went at midnight (they are open until four) and found a rude staff that does not wear gloves or wash their hands between handling trash, cleaning, preparing food, or breaking bread with their bare hands. Not only did they use dirty hands to prepare our food, the bread on our philly was very stale and the pizza was worse than off-brand frozen. If you are hungry late night just go to Denny's a few blocks down, it's worth it.