I bought a 2017 ram rebel in November of 2018 and the whole experience I had with them was not good. I got better interest rate on my own than the salesman even tried to do, he wouldn't return some phone calls the truck was in and out with appointments atleast 4 times and spent hours in waiting room numerous days,was told it was ready to be picked up a day I made arrangements to drop it off and part was ordered got dropped off to pick it up and was STILL tore apart.... would not give loaner car and made me drive it like it was and unable to even put seatbelt on. Will go elsewhere for my next truck.
Totally unprofessional!

Brought my 93 LeBaron there do to a problem with the alarm. When they called, I came to pick it up. Said the problem was a wire connection. Paid $155. Opened the drivers door the alarm went off. Waited in the waiting room. Was told it was fixed another wire connection. Opened the drivers door, the alarm went off again. I asked to just disable the alarm. Was told that was not possible. Back to the waiting room. Once again was told it fixed, same results. Was told it needs an Alarm Module but none can be found. So I was told to avoid locking the doors. Went home searched on the internet. Found that if the Alarm Module is disconnected when the engine is running, then the alarm is disabled. I did that. Went back to Laurel Chrysler. I requested a $100 refund since they did not fix it, I did. Frank the GM refused and refunded $88.15. He said they had to pay the Tech for time spent diagnosing. I replied that that he did not correctly diagnosis the problem of fix the problem. Frank said that does not matter, he still has to pay the guy.