The staff is rude, and spoke to me as if I was a nuisance with questions about their services. While attempting to ship a package to my brother who is deployed, I was charged an additional $3 for a cup of packing peanuts and one piece of tape... which may have been fine if I was told that before they put it in my package. The manager/owner was flat out rude, and I will never again use UPS, especially not this store. The post office is right down the street, and the prices are cheaper, staff is nicer, and I left the post office without my blood boiling.

Convenient location, with easy and up front parking- to get in and out service with speed. But the map/directions are not correct. It is part of the shopping area of Merrill and Townsend (where Publix is located). Up front directly facing Merrill, west of the Hess gas station, and next to Dunkin Donuts. They were very helpful, when called for directions, and immediately answered the phone. A helpful experience.