Service with a grimace: What to expect: (1) poorly pressed men's shirts and badly dry cleaned slacks (I'm a recent transplant from New York city, and this cleaners actually made me miss my old one in Manhattan - even though I always thought they only did an average job.); (2) rude service (Did I mention I'm from NY? And the staff at this cleaners actually merits my saying they're rude. This was true all three times I patronized their business, including from the sour-faced manager.); (3) Expect to wait... and wait. (It's clear that your time is of no value to these people, so expect to wait... and be rewarded for your patience with laughably hostile service and a substandard product.) Like me, I think you can do better.