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Butler Auto Group

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Automobile Parts & Supplies, New Car Dealers

96th Keystone Ct, Indianapolis, IN 46220

317-846-9600

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badvoodoo

03/07/13

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Spoke with used car salesman R...

Spoke with used car salesman Ryan several times over 3 day period regarding a specific car. I live several hours away so I set an appointment on Saturday at 1pm to come in, see, test drive and hopefully purchase the car. On Friday at 1;30 PM he called me to answer some questions I had asked about the car....apparently they had found what they considered to be a problem so he offered me the car at a significantly reduced price, and he said it would be sold as is. I agreed and told him I would be there the next day for the appointment we had set earlier in the week. Saturday morning at 10:30 as I was alreading driving there, Ryan called to tell me that the car was no longer available....THEY SOLD IT TO ONE OF THEIR OWN EMPLOYEES !!! DIDN'T MATTER THAT I HAD A STANDING APPOINTMENT TO SEE THE CAR -SOLD IT RIGHT OUT FROM UNDER ME TO ONE OF THEIR OWN EMPLOYEES! When I called to speak with the DEALERSHIP OWNER, ROB BUTLER (who took 3 days to return my call) He said that they have a policy not to sell cars with known issues, but to send them to auction......so Mr Butler, why was I offered the car at a reduced price at all, if that is indeed your policy? sure seems like the sales managers that I spoke to, Ryan and Larry, would know about a policy like that. Send it to auction..... is that what you call selling it to one of your own employees? SCAMMERS STAY AWAY FROM THESE GUYS

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Annette W.

02/10/13

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I got very good service from Mr. Gallagher very nice gentlemen. They were very nice even offered us a drink. Account manager was very nice and helpful....I would definitely go back and buy another vehicle......

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Judy W.

11/08/10

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bought a used Kia van here

We bought a used Kia van here. Our selection was very limited, but the salesperson did change the seats in the van and have a car top carrier installed for us as these were non-negotiables for us. All in all, an average experience I'd say.

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DETAILS
General Info
*Representing 6 Major Manufacturers *Come in and See Our Vast Selection of New & Used Certified Automobiles & SUV's
Extra Phones

Nissan - Noblesville, IN: 765-646-6499

Toyota - 96th & Keystone: 317-846-9600

Hyundai - 96th & Keystone: 317-848-4200

Kia & Suzuki - 96th & Keystone: 317-569-9400

Scion - 96th & Keystone: 317-846-9600

Ford - 96th & Keystone: 317-251-1441

Toll-Free - Toyota Number: 800-736-9406

Hours
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Categories
Automobile Parts & Supplies, New Car Dealers
Services/Products
Sales -Service -Parts -Leasing ? Factory Certified Collision Center ? Award Winning Service Department ? 40 Bays ? Large Selection Of Certified Used Cars ? AAA, Credit Unions & Member Buying Service Discounts Butler Body Shop 2 Locations To Serve You 931 N Rangeline, Carmel- 848-2471 5500 N Keystone - 251-1441 ? On-site Rental Cars ? Towing Available ? Repair on All Makes & Models ? We work directly with you Insurance Company ? No Hassle ? We can come to you for a Free Mobile Estimate Check our Website for Inventory www.butlerwarehouse.com
Payment Options
Brands
Amanti, Kia, Optima, Rio, Rondo, Sedona, Sorento, Spectra, Sportage
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Data provided by one or more of the following: Thryv, Data Axle, Yext.