Laurie was amazing to work with. She's a very positive helpful person who always kept me in the loop with where my parts were and when they were going to be coming in. I will definitely do business wit them again!

Household Appliance Parts. This is the quote I found on their website. " friendly fast same day service of all your appliance parts". I needed an inlet valve for my Roper washer. I called Household Appliance, part was in stock, requested they hold the part till 4:30 pm. So that I could pick up on my way to work. Part was ready when I arrived. Fast and friendly service, just as their site stated. Highly recommend.

Awesome parts selection

WHILE COMPLETING A SERVICE CALL, I FOUND THIS AWESOME APPLIANCE PARTS STORE. FORTUNATELY FOR MY COMPANY, I WAS ABLE TO FIND A DISCONTINUED PART IN STOCK TO CLOSE OUT MY WORK ORDER AND PROCURED A VARIETY OF COMMON PARTS IN STOCK AT VERY COMPETITIVE PRICING FOR FUTURE APPLIANCE REPAIR JOBS. CLOSE TO I-91, I MADE IT BACK TO CT TO FINISH OTHER URGENT BUSINESS. LAURIE'S EXCELLENT CUSTOMER SERVICE SKILLS PAIRED WITH CLIFF'S HIGHLY EFFICIENT PARTS RESEARCH SKILLS MAKE THIS TEAM A COMPANY I WILL USE IN THE FUTURE AND REFER TO ASSOCIATES IN THE PROPERTY MANAGEMENT INDUSTRY. THIS BUSINESS REALLY CARES ABOUT THEIR CUSTOMER BASE! I WITNESSED THIS FIRST HAND AS THEY WAITED ON EACH CUSTOMER WITH A GENUINE CONCERN THAT THE BROKEN APPLIANCE WILL BE REPAIRED. LAURIE AND CLIFF ARE VERY KNOWLEDGEABLE AND CONSIDERATE. I EVEN RECEIVED A FREE PEN AND CALENDAR WITH MY COMPANY'S PURCHASE! TO MY AMAZEMENT, THIS TEAM TREAT PEOPLE LIKE FAMILY. I WITNESSED LAURIE GIVE A FREE CHILDRENS BOOK TO ENTERTAIN A CHILD WHILE A PARENT WAS BEING SERVICED. NICE TOUCH! CLIFF FOUND ANOTHER OBSCURE PART FOR A CUSTOMER WHILE I WAS WAITING MY TURN. HOUSEHOLD APPLIANCE PARTS GETS MY INDUSTRY STAMP OF APPROVAL! HOUSEHOLD CUSTOMER SERVICE WITH A SMILE!



THANKS LAURIE AND CLIFF!

Household Appliance Parts is wonderful. Laurie has helped me so much over the phone diagnosing the issue with my clothes dryer. She had the part in stock and even personally delivered the part we needed to me. Who else does that? That is what I call excellent customer service! We will always use them to buy parts for all of our broken appliances!!! Why pay top dollar for appliance repair if you can do it yourself :)