I highly recommend Dr. Parsons and the Regional Hearing and Balance Center. Dr Parsons is very knowledgeable, personable, patient and kind. He fitted me with my first hearing aid and it is a miracle - I can hear! I wear it from getting up in the morning until I go to bed at night and have had no trouble adjusting to it. It is nice not to have to say "huh?" all the time!

This Center was very courteous and helpful when I went in with a malfunctioning hearing aid, I was in town on vacation from Texas and all the other hearing centers I called said the hearing aid would have to be mailed off for repairs (5-7 days). Regional fixed my aid with a nominal charge in thirty minutes, I call that great service.

If you are looking for a hearing center to assist you with your hearing loss, this is the one. The staff here are experienced and know what they are doing. They have been very helpful to me since day one. I feel like they care about their patients and are interested in getting to know them as people, not just someone to quickly sell a hearing device to etc. I would highly recommened Regional Hearing & Balance Center to anyone struggling with hearing loss. They definitely know what they are doing!

As someone who has dealt with hearing loss for many years I could not sit by and let the previous reviewer be the only opinion of this fine company. The audiologists and office staff continually go above and beyond when it comes to the care that they provide. They have always been willing to fit me in whenever needed, try to keep my expenses down as much as they can by not charging me for things that they probably could, and have been very helpful to my family and myself when it comes to adjusting and accepting hearing loss. I always feel like they have my best interests in mind and not their own bottom line. Idaho Falls should be thankful that they have such wonderful hearing professionals available to them.

This business needs to be shut down. Dr. Rigby's practice is non-existant when it comes to customer service. His business does not send information has promised in the mail, does not return phone calls, and when I visited the office, the secretary refused my request to see him about the service problems. I am opening a BBB ticket to get a refund on my hearing test.

This business needs to be shut down. Dr. Rigby's practice is non-existant when it comes to customer service. His business does not send information has promised in the mail, does not return phone calls, and when I visited the office, the secretary refused my request to see him about the service problems. I am opening a BBB ticket to get a refund on my hearing test.