Let me tell you I was told about this guy and I called him and I didn't think I could wait another day so I called someone else and when the young man came up I could tell he had no idea what he was doing. Never fixed the ranger and charged me 150.00. THEN i called Bruce back he came out and had the range plus my washer fixed within an hours time. It has been working just great ever since. I HAVE LEARNED MY LESSON THAT GOOD THINGS COME WHEN ONE HAS PATIENCE!!!!!!!!!! KAREN.