Poor customer service. This store was supposed to open at 10 am. We arrived at 10:08 and no one was there. Two minutes later a car pulls up. It is freezing cold outside and we are standing there waiting for someone to open the store. A girl gets out of that car that pulled up after 7 minutes sitting there. Girl finally gets out of the car, it's 10:17, and says she was talking on the phone to her Dad and could not be rude to him. But apparently opening the store 17 minutes late, having customers waiting out in the freezing cold is NOT rude. We finally went in. Twenty four days later - find out that there isn't a 30 day return policy like we were told when we bought items. It's 14 days, but didn't know that until I went to return a sweater. Beware of this store. Customer service is very rude and they don't know their own return policies. It is not indicated on the receipt so it's their word against mine. Will never be back to this store. Lost a potential great customer.