I made a quick reservation to IAH-Bush Airport the day before my flight. The driver showed up on time and was very friendly and helpful with my bags. I have absolutely no complaints and am very impressed. I made it to my flight in a timely fashion. I will definitely be using Onyx limos again!

I rented a limo bus for our group and could have not been more pleased - The driver was very polite, Arrived on time during rush hour to The Galleria where the group was taking photos. Called the driver to change where we met and he quickly drove around to the Galleria entrance and met the group. Accommodated our group when they asked to stop at Water Falls on our way to the Hotel. I would highly recommend Onyx Limo In Houston!

HORRIBLE service from Hyatt/Onyx Limousine Service!! From Hobby airport to Galveston, Limo driver was late, did not meet us in airport as promised and the car was filthy. Pick up service from Galveston to Hobby airport was HORRENDOUS!!! Driver was TWO HOURS late and we missed our flight. The driver was rude when he picked us up - he never apologized, just said "not my fault" (though as it turns out, he stopped to take his last pick-up to lunch, which he was not supposed to do, so it was his fault). Limo service would not pick-up or return our calls. The limo was filthy with garbage literally overflowing out of the containers and on to the floor. Based on all of this (mostly because the driver was rude), we chose not to give the driver a tip, at which time he cursed at us, very loudly. We contacted the limo service and they have done NOTHING - he promised he would speak to his manager and would call back, We NEVER received a call back or any sort of compensation for the horrible service

MY BEST FRIEND TURNED 25 AND I RENTED ONE OF ONYX PARTY BUSES, WHEN I CALLED TO ASK FOR PRICING I WAS ASKING SO MANY QUESTIONS AND THEY NEVER GOT ANNOYED ANSWERING ALL MY QUESTIONS, THE BUS WAS CLEAN AND ON TIME AND THE DRIVER WAS FRIENDLY AND HELPFUL. THIS IS DEFENTLY A COMPANY THAT I WOULD USE AGAIN .. THE ONLY BAD THING IS THAT WE CANT EAT IN THE BUS. OTHER THAN THAT THEY WILL WORK WITH YOU.

Onyx limousine is absolutely horrible. We flew in from our vacation and they did not meet us in the airport. Initially no one answered the phone when they did I had to drag my bags out to the car where the driver was busy playing on his cell phone. He put our baggage into a stretched Dodge Magnum with no trunk and slammed the back down on our luggage. Then they did not even have our address. Not bad you say well this is the third and final time we have had issues with this company. We have be doing business with them for more than 2 years. When I called the manager to complain he told me he did not need my business and yelled at me and hung up. If you are looking for a professional company who will provide you with quality service and the car you need...this is not the one.