We were quoted a fee and agreed to that but they kept adding more and more staff and not explaining that was upping the cost. They should have never quoted us a price and only focused on explaining how they charge. The price they charged me was 3.5 times more than the original quote. We even spent time discussing exactly the amount of furniture, and how many rooms we had. I would not use this company again. Oh by the way the movers will tell you everything you did wrong and thats why they drop your stuff.