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Mammoth Plumbing

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Plumbers, Bathroom Remodeling, Bathtubs & Sinks-Repair & Refinish

3720 Greenhouse Rd Ste J, Houston, TX 77084

281-398-1700

OPEN NOW: 
Today: Open 24 Hours

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OperaSinger23

07/20/11

Provided by Citysearch
BAD CUSTOMER SERVICE/SHODDY WORKMANSHIP

I don't really know how to begin with how unsatisfied I am with their service. Here is a list: 1. They showed up half an hour late without giving me notice. 2. They were surprised that I was home when they got there and they were less than friendly when they came in (they guarantee friendly and courteous service on their website)... which is weird because after they left, I noticed I was missing a credit card. 3. Overall quality of service was OK. The toilets and mirrors were clean, but they completely forgot to clean one of the bathtubs, and they did not dust anything that wasn't a flat, open surface, like an empty table. On their checklist, it says that they are supposed to dust light fixtures and ceiling fans, but that did not happen at all. 4. While in my home, one of the maids was talking on her cell phone, and when I entered the room, she abruptly ended the call. 5. When I called to inform the manager, I was met by hostility and rudeness. I called to simply inform them of my experience with the service and how my complete satisfaction was not met (which is guaranteed on their website), and instead of taking the time to actually listen to what I was saying, she became defensive, blew me off, and demanded payment. In summary, if you want a less-than-professional, apathetic service that you have to clean up after, then they're perfect for you. It's not worth the $175 I spent.

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DETAILS
Extra Phones

TollFree: 866-453-1450

TollFree: 800-289-6636

Hours
Regular Hours
Mon - Sun:
Categories
Plumbers, Bathroom Remodeling, Bathtubs & Sinks-Repair & Refinish, Gas Lines-Installation & Repairing, Leak Detecting Service, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Sewer Cleaners & Repairers, Sewer Contractors, Water Heater Repair, Water Treatment Equipment-Service & Supplies
Services/Products
  • Sewer Main Repair, Leak Detection
Payment Options
Neighborhood
Rolling Green
AKA

Mammoth Plumbing, LLC

Other Emails

Other Information

Services: Sewer Main Repair, Leak Detection

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