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03/22/12Provided by Citysearch
John Moore came to our home and gave us bids on several services including Home insulation, replacing water heaters, and security system. We chose to go with the attic insulation and window and door insulation. They did a great job and although their pricing was higher than competitors I hope their warranty makes it worthwhile. Their employees are very professional and go overboard to keep you informed. We went with a competitor for the water heaters and security due to the price differences. They will do a great job and be there tomorrow to stand behind it and that is what you are really paying for.
03/08/12Provided by Citysearch
John Moore definitely takes advantage of a single woman. They know that when you are in a situation that needs immediate attention, they can tell you anything. I asked many questions about what they said needed to be done and they had an answer for everything. I have regreted calling them. The guys doing the work are awesome, but watch out for the one that comes out to tell you what all is wrong. They will charge you thousands of dollars for things that you will probably find out don't need to be replaced. They told me I needed a new hot water heater because mine was leaking water out of the spout in the back of my house. Come to find out by someone else I didn't need a new one. So I told John Moore just to repair mine and they told me to bring it to code would be $1100. The original paper I signed when they told me I needed a new one was $1300. So...you do the math. They have screwed me royalty. BE CAREFUL...I would call someone else.
03/05/12Provided by Citysearch
Needed a new thermostat for the ac/heating unit. Called at 9 am, they said they could have someone out between 11 to 2. Someone was here by 11:30! Told me all about my a/c system, that is was working great, got the new thermostat in and was very reasonable.
After nearly a year in my brand new home being irritated by running toilets and aggrivated by the plumber not returning my calls, I called John Moore. They came the next day, adjusted the water level settings, SHOWED ME HOW AND WHY, and then shook my hand and left. What?! I told 3 friends that day to call John Moore if the need arose!
We had power surging in our house. The John Moore Electrician showed up on time and gave us a free review or our issue and then a very reasonable quote to repair the issue. He walked us through exactly what was going on and why we needed the repairs. Also he did not try to up sell us on anything or stick us with extras.
Once we accepted the quote he once again showed up right on time finished the job quickly and did his best to respect our house. He also kept the old parts and showed us the damage and what he fixed on the new equipment.
I had a great experience with John Moore when I called them to fix my A/C. Not only did they do a great job fixing it but they were very informative and professional. The A/C Tech guy let me know that they also offer Security Installation services now, so I hired them to set up my alarm system and they got the job done in a timely manner. I would highly recommend them for A/C and Security Alarm Installation & Monitoring.
Was sucked into the no service fee like so many. What I didn't know is how much they would stick me for when they arrived. We had a clog in the pipes that run under the house. The technician shows up and says he will have to use his camera and that will cost us. What happened to the free estimate? He confirmed there was a clog and said the solution was to tunnel under the house and replace the pipe. First five feet $5000.00 dollars. The clog was fourteen feet from the outside wall so you do the math. We called another plumber who came out to our house comfirmed the clog and proceeded to open it with a cutting tool. Cost $700. Surely John Moore would have had the same tool? Don't ya think!
02/06/12Provided by Citysearch
We had all our water lines both in the attic and the walls redone. The work was done in a very timely manner and everyone we dealt with were very professional. The techs were very knowledgeable and VERY respectful of our home. We would definitely use John Moore Services again and will recommend them to our friends and family.
01/27/12Provided by Citysearch
We had a up stairs electrical three way switch problem for months. Moore came within one day from us calling. The man was very nice and explained to us what the problem was before he started to fix the problem so we knew the cost up front. He ran new wires, changed switches and plugs that were wired wrong. When he left I felt very confident our problem was fixed. I will call this company agian.
01/16/12Provided by Citysearch
I have had some electrical issues for several months and finally called John Moore Services to see if they would come all the way to Sealy. They were so nice and polite on the phone and set up everything right then. I received a phone call back to confirm the appointment so quickly I missed it and had to call back! Each time they called they were very polite and courteous.
The Technician was prompt and very calm and tolerant of my large dog who only wanted to sniff his pockets for treats!
He gave me several options and estimates for me to consider. I will calling again soon!
I have never used the services of John Moore before and I am very impressed to say the least! The technician that came out to the property was very professional, kind and explained everything in detail and answered all of our questions without making us feel that we were taking to much of his time. He gave us two options which is unusually for a plumbing company but we felt as though he was very honest and looking out for our interest. Even though this is a commercial property they did not charge us for an estimate, this alone sets them apart from everyone one else! I will be using this company again, I have worked with several other plumbers but never had such a positive experience. Anyone who get along with three different personalities at a time (a supervisor, manager and maintenance person), answered all of our questions and left with us all happy, that is quite a plumbing company indeed! Sheri
I was impressed with the professionalism of John Moore. The rep was very though with his description of what was needed for the repair. We rent the home, so we showed the home owners what is needed. I don't have the say so to do the work, but I can say that if I owned the house I would feel very good about them doing the work, since they put a life time warranty on their work and its transferable to a new owner. There was no charge for the estimate. Wow!!
I had a leak in my yard and the people at John Moore reacted very quickly. THey scheduled an appointment, showed up on time and fixed the problem promptly. I recommend John Moore for plumbing. The technician was neat and polite. He even offerred a suggestion about how to make sure my lawn grows back well.
01/06/12Provided by Citysearch
If I could give them no stars I would. I wish I had read these other reviews before I trusted the comercials. The plus side -- they did call before they came and did show up, plumber, Ramez, was very polite. However, he was not an honest man. What should have cost 69 dollars to clear ended up costing me 568.98. John Moore charged 299.99 to remove my toliet to run the snake...which I found out did not even need to be removed. He never touched the camode before he made the decision to remove it. I guess a precentage of 299.99 was more desirable than 69.99. He also did not tell me that he did not need to use the camera AFTER the clog was cleared...which took about 20 minutes and 199.99 more dollars. I called John Moore after I realized I had been had and a manager was supposed to call me back within 4 hours...I'm still waiting and that was on Jan 4! The woman that answer the phone was very nice and even SHE was shocked that he did not tell me those two items were optional! So, Ramez, what a charming thief you are...so polite...remember what goes around comes around.
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- Today, customers can really get more from John Moore. With our complete home diagnosis, service capabilities, and finance options, you can get more done by the team you know best. Our #1 goal is finding sustainable repair, maintenance and renovation solutions that improve your home and your quality of life for years to come.
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Services: Geothermal Heat Pump Repair, Animal Proofing, Animal Abatement, Animal Trapping, Air Duct Cleaning, Air Conditioning Repair & Maintenance Service(s).