Dry Clean Super Center of the Heights
1223 W 11th St, Houston, TX 77008
713-861-2001
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In my 48 years on this planet this is the WORST experience I have ever had with a business. They lost my clothes and claimed that I had already picked them up. This was not true and when I leaned across the counter and looked at the computer there was no "pick-up" date listed. I refused to leave and demanded my clothes. After 45 minutes they "found them". Regardless of their incompetence, I was forced to pay for this HORRIBLE experience because they refused to release my clothes to me until I did. AVOID this place. The manager is abusive, dishonest, and dishonorable. I am a mature, professional woman and he, repeatedly, yelled at me in front of the other customers in the store.
This cleaners finds it impossible to return the correct clothes to their customers. When you follow up on lost itmes, you are told the "manager is gone for the day." "Call me tomorrow." "Come back tomorrow." "I can't look for them." "The owner doesn't speak English, he can't help you." "Don't bother to stop in." Whenever I am in the dry cleaners lobby there are multiple people screaming that their clothes have been lost and they have returned three times to no avail. If you value your clothes this is not the cleaners for you!!!!
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Category
- Dry Cleaners & Laundries
- Payment Options
- Other Link
- Other Information
Parking: Free, Private
Wheelchair Accessible: Yes