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REVIEW SUMMARY

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3.5
26 Reviews
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sicknTIRED

03/19/12

Provided by Citysearch
prejudice-sorry staff

selfless-inconsiderate prejudice staff, ive ever conducted business with..ive left messages email..not response for serious issues...i hv called police...gotten reports...lvm in supervisors machine and too staff..noone has assisted nor resolved any problems brought to their attention for these slum/trash properties..im fed up and will pursue further.B E T!

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Nohelpwhatsoever

09/26/11

Provided by Citysearch
Worthless

I have lived at a property they manage for over 19 years. When you have a problem, they are worthless. I have spent thousands of dollars on repairs that are not my responsibity. If you know a property is managed by Creative, BEWARE!!! Do not buy in there.

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ShanTex

08/09/11

Provided by Citysearch
Tim is very quick

Tim is very quick to respond to calls for assistance.

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ressieK

08/03/11

Provided by Citysearch
Your company values our community

Immediate action is taken when a situation arises with indciates that your company values our community.

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PBrent

07/26/11

Provided by Citysearch
A big help

Our Creative property manager, Christen Kelly, knows our property and our history. That is a big help.

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GarnettR

07/22/11

Provided by Citysearch
The extra mile

In my personal experience I can't stress enough the role Ms. Talamantez, Collection Manager played in assisting me in resolving by problem when I wasn't sure what alternatives I had or what I would have done. I would also like to thank her and her group for their worthy efforts and knowing that Ms. Talamantez went the extra mile to assist me in resolving my problem. What a relief it was for me once an amicable arrangement and understanding had been accomplished. Once again, I would like to thank Creative Management Company and Ms. Talamantez for all your help!

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fermin1

07/20/11

Provided by Citysearch
Avoid this management

While visiting a property managed by Creative I spoke to some neighbors about the poor management of this Company. Overcharging, something called mortgage fraud where owners are not occupying the property(leasing),One person owning 20 apartments and deciding fees for all community. Not doing maintenance, etc. some other thing is that in Houston. Management companies can do foreclosures at will. Meaning they can charge you whatever they want or sell your house. Avoid any contact with this company!

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rennap

07/19/11

Provided by Citysearch
The best manager we've had

penny is the best manager we've had on our property since i've been here - you've all bee great and responsive to our needs

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Klacanny

07/14/11

Provided by Citysearch
Thank you for the flowers

Thank you for the compassion and understanding of your staff during a time of death of one of our family members. Thank you for the flowers and all of the kind help throughout this difficult time.

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Shila Bovio

07/12/11

Provided by Citysearch
Appreciate all that you do

You know I love you and appreciate all that you do for Kenswick, it's the employees that make a company successful

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keithathal

07/08/11

Provided by Citysearch
Always been pleasant

My experience with Penny Campo has always been pleasant,she's very prompt in her responses to issues we have at Kenswick Condos. I praise her tact and professionalism during the time she's been property manager for Kenswick despite her dealings with some very demanding and never satisfied owners-wouldn't want anyone else if it could be helped

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TXGUest

07/06/11

Provided by Citysearch
The staff is fantastic and so is the company

The staff is fantastic and so is the company. We appreciate all that you have done for us in this time of need. Many thanks and again the staff is amazing!

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Guest 85218

06/30/11

Provided by Citysearch
They respond rapidly

CM works hard together with the homeowner association to keep the property well maintained and they respond rapidly to problems that need attention. When I talk with friends who live places with other management companies, I'm aware we have a jewel with CM.

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GuEsT tX

06/28/11

Provided by Citysearch
found their services very professional

Creative Management manages the townhomes I live in in west Houston. I have lived there nine years and have found their services very professional.

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tx LOVER

06/27/11

Provided by Citysearch
very much appreciated

I know I have stated it before, but thank you very much for you diligence and efforts on behalf of us. It is very much appreciated by me!!! You should let me buy you lunch one of these days.

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needcomb

06/23/11

Provided by Citysearch
Really appreciate the efficiency in processing work orders

Thanks for dispatching these right away. He was working on these this morning. I don't want to sound like a broken record (stuk CD???) but we really appreciate the efficiency you exhibit in processing work orders.

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lbenezra

06/21/11

Provided by Citysearch
Professional and prompt response

Thank you for your professional and prompt response to the work order I submitted for my residence at Coppertree Townhomes.

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elfriedasteiger

06/09/11

Provided by Citysearch
Thank you!

Thank you for the quick response and the fantastic job that you do for us here at Westbury Gardens.

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neldafitzen

06/06/11

Provided by Citysearch
Keep up the great work!

Thanks for your prompt processing of my two work orders. I have been getting a lot of favorable comments from the residents regarding your excellent response to work order requests. Keep up the great work!

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ebonygirl

01/01/11

Provided by Citysearch
Very Unprofessional....

I only put one start because you have to give at least one, otherwise it would have been zero. I have lived at Westbury Gardens for 9 years and our community looks horrible. A comment below said that the management company only does what the board members command. That is true in some respect. However, when it comes to emergency issues, like having water in your home, you should remedy that, period. I have on several occasions sent work orders thru the online system as well as call. I had water get in my home (again) recently and they sent someone to clean my carpet. That's it. No one came to see how the water was getting in or anything. Not to mention they didn't even call me to say that they were sending someone to clean my carpet. Very rude and unprofessional. I work for a full service commercial property management company and emergency issues should ALWAYS be handled right away to prevent future liability issues. Like in this case. The guy came to clean the carpet but the pad was wet so he cut it back and will come back NEXT WEEK to replace it. Next week. So my son and I have to live in chaos until he decides to come back. Bravo, Creative, bravo.

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DETAILS
General Info
Creative Management Company is a full service real estate firm, which provides the personal attention and professional management required for all properties in today's challenging market place. With a staff of over 100 employees, Creative Management Company specializes in the management of condominiums, townhouses, and single-family communities. Creative Management Company was incorporated under the laws of the State of Texas on May 1, 1986. The principal of the company is Mr. Jeff Douglas. Creative Management Company is experienced in all aspects of homeowner association management. These responsibilities begin with the transition from developer owned to homeowner-controlled association, and include short and long term financial planning, preventative maintenance programs and an aggressive in-house collection process. Creative Management Company currently manages over 85 communities located in Houston and surrounding areas. Creative Management Company's employees' professional ma nner and high level of experience and training has made Creative Management Company one of the highest regarded companies in this region. Our staff's diversified knowledge and expertise extend to our clients the complete benefit of full service management.
Hours
Regular Hours
Mon - Fri:
Categories
Real Estate Management, Association Management, Business Management, Condominium Management, Management Consultants, Property Maintenance
Services/Products
Please Contact Us for More Information
Payment Options
Location
The Center
Neighborhoods
Southwest Houston, Braeburn
Accreditation

The Community Association Institute

The Institute of Real Estate Management

The Texas Real Estate Commission

The Houston Board of Realtors

Other Email

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