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Eric Villatoro was the tech who was sent to my home for pest control. Eric listened to my concerns. He was attentive and kind. I explained my main problem was the snails and Alphids in my gardens and container gardens. Of course he did all the regular pest control and he sprayed by all my plants for the Alphids and put out some snail bait. I sure do hope this works! The snails are so bad and when it rains I feel like I’m walking through a snail land mine in my backyard. I can’t step on them and kill them, my heart won’t let me. I wish I could! It’s so annoying! So yes, Eric was awesome and it would be even more awesome if Eric was the tech who comes to my home each time service is due. He understands my problems and concerns and it gets very frustrating explaining that to a different person each time. Eric V. gets 5 stars ⭐️ ⭐️⭐️⭐️⭐️
May increase Aptive score to 5 stars, but I have been with them less than a month. We had a contract with them a couple years ago, and I stopped because I didn't think I needed the quarterly service. Well, the roaches gradually started appearing, and I was having my former exterminator come again and again, and the spray was leaving that awful smell. So I decided to try going back to Aptive. In spite of the fact that we have a huge tropical storm start that night, the roaches decreased. Then after a few days they increased some, probably because the storm washed away some of the outside treatment. They came right out and repeated the outdoor treatment at no cost. I love that most of the time they only need to treat outdoors, not indoors. I love that on my first treatment, they agreed to treat indoors at no extra cost and it left no smell at all. So far I'm very pleased and happy with Aptive. The service people are all positive and agreeable. Excellent!
Jerrod was extremely professional and helpful with all my questions. This is the first time I have ever had a pest control service. I am recently divorced and my husband took care of this. No matter how silly I felt my questions were, Jerrod assured me they were important. He was patient and made sure that I was comfortable with everything before he left. Since I am now on my own, after 25 years of marriage, I have been has forced to inquire with several new services/companies. I can definitely say that Jerrod and the Aptive representative that sold me the service made my experience much more pleasant than some of the other staff/services I have encountered. Thank you for hiring a staff that cares about its customers.
Jesus N was a great service professional. He answered all of my questions and spent time getting to know all of my concerns in regards to the problems we were having. There was good communication prior to the service so that all of our needs were addressed. SarahL
Clinton W. and Joe L we're here afternoon Wednesday 3/8. They were very polite, considerate and professional. My kids just got back from school ad I asked if they would kindly let them finish their snacks before they did inside they house and they obliged. They did a great job and really listened to my concerns. Good guys!
Michael B. came bright and early on Sat 11/19. He was extremely polite and friendly as he provided our quarterly service. He specified the types of treatments he did and also offered to spray inside the house. I asked him to spray inside the garage and he kindly obliged even though it took him some extra time. Overall, I'm highly satisfied with the service I have received from this company and would definitely recommend them to a friend.
Satisfied!! I just received my first treatment and am very pleased. John C did a thorough and fantastic job. He was very friendly and allowed my five year old son to follow him and pretend to help - which made my son's day. Great, friendly service!
Mike R was here on Monday and I was impressed with this young man. He explained Aptive services, what he intended to do, and went about doing that. He was friendly, professional, and quick. And, to judge from the much diminished number of wasps on the patio, very effective. Thanks!
Chris C. came today to treat my house. He was very respectful; of my house, my pets, my children, as well as to me. I look forward to seeing him again! We answered all of my questions with knowledge and complete answers. He took the time to show us the ant mounds that he treated, so we could make sure the dog avoids them. He was a polite and professional, doing an excellent job. Thanks - Diane H.
We had our first service with Active and the man who came was wonderful. I was so impressed with Alex G who came to do our yard. He was so polite and explained thoroughly just what he was going to be doing. He even asked if we had any vegetables growing in the yard and the product he was going to use would kill them and he would be sure not to put them in that area. Very thoughtful!!! Plus we have dogs and he made sure the gate to the backyard was secured and I really appreciate that. I think we will be very happy with this company.
Just had our first service with Aptive completed and couldn't be happier! Alex was on time and very thorough in explaining the process and completing our service! He answered all of my questions and didn't seemed rushed at all! I was surprised to see they spray in the garage, inside and even knocked down dirt dauber nest! Very happy with our service, highly recommend them!
- General Info
- Aptive is the SMARTER approach to pest control, providing both residential and commercial pest services in Houston, TX. Aptive responsibly protects your family and the environment. We believe we don't just kill bugs; we make life easier, homes safer and businesses more productive. We provide solutions for more than 47 common household pests, and is committed to protecting customers with environmentally responsible methods. Aptive is the fastest-growing pest control company in North America and currently services more than 1,300+ cities across the nation.
- Regular Hours
- Pest Control Services
- Fairbanks - Northwest Crossing, Northwest Houston, West by Northwest Business Park