The management is great. They did an awesome job on my truck. The people were very knowledgeable about the products they carry. I would recommend them to anybody.

Not a professional place. Went there to get my car tinted and went through a month long ordeal. The car got tinted but the deaf guy cut my seal by accident which is fine but he tried to hide it from me. Because of this the window was screeching big time every time I tried to open it. Finally after some back and forth they agreed to retint the window. While I was there for this I went to the back to see what they were doing and they werent retinting the window but instead he proceeded to cut the seal even more. after some back and forth again they agreed to get me a new seal. 3 weeks later when they installed the new seal they messed up my alarm in the process. I went back there and got it fixed. They did live up to customer service after the job was done but made me waste alot of time and in that i noticed they had alot of customers going back to them because the job that was done was not done right. DONT GO THERE

today i went to go get a sub and amp installed here, i sat in the shop waiting on someone to help me out for about 20 mins not one of the 4 employees even noticed i was in the shop. and most of the time they were cussing out someone over the phone and arguing with each other about that person on the phone. so i walked out unhelped and went to a place that actually has people that do their job and act like a professional i would not recomend this store to anyone. they have terrible customer service and manners.

Had a Viper 5901 alarm and a set of train horns installed in my truck. Best investment and installation ever. Big thanks to AJ for showing me his train horns...I pity the next person who tries to jack with my truck.

Long time customer of Frequency. Great guys to work with and the new management at the stores are great!

Thanks for hustling around and getting my truck done...the train horns are KILLER...and I love the new website...the Frequency girl photos are hot!

Great deals, great people! beautiful women!

The people there may not be the best, but they try their best. I agree with the prior 2 reviews that they're not the most knowledgeable people, but I like them. Keep in mind: they've only been open for a few months. There's still a lot of things they need to learn about customer service, etc. I do not represent the store or anybody there, but I will help anyone who's had a problem in any way I possibly can. I've bought 2sets Q Power yellow series tweeters $5/pair and4x Q Power silver series 8" $25/ea from them and am satisfied. Contact me for any help you may need.

If this review had no stars this is what I would give them. Horrible just horrible, I was stuck with this place because I had to have my car alarm installed today, and couldn't wait, I live in the ghetto. I already had my truck broken into, so yeah. There is no customer service unless you speak ebonics or spanish, if you speak the second language.....english you are out of luck. They installed my alarm very poorly, they didnt even take the time to install the hood pin, I had to wait almost five hours for the install in a place that doesnt believe in air conditioning. Stay far away from this place, I wouldnt go back if it was free!

Favorite since they are trust worthy people. I had 3 of my cars music systems changed here. They are wonderful people. I would again go there.

QUICK INSTALL AND GREAT SERVICE AND PERFECT ON VIDEO OVERIDE ON PIONEER UNITS

I got my car tinted here the Thursday before mother's day 2008.not only did i get a couple bubbles in my tint a week afterwards with took them 3 long days to correct the problem (probably because i already paid and wasn't a moneymaker for them anymore) very bad service plus they broke 2 vents in my rear dashboard! I do not recommend them to anyone unless you want your car messed up! very very bad!!!!!!!!!!!!stay away!!!!!!!!!!!!!!!!!!!!!!!!!!!!!