Very different from Western spas, however, enjoyed the facial which also included the decolletage area. Both specialists are very good with massage and although the facial was not what I had expected, I have gone back several times now for this Korean facial.The ambiance of the spa is definitely not a 5-star experience - I would rate it more at a 2+ or 3-star level. However, if you're interested in a great massage and hydrating facial, you'll enjoy this experience. Would definitely recommend this spa for the value and service received.